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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Community Information

There are a range of quality venues for hire (suitable for all occasions) from the East Renfrewshire Culture and Leisure Trust.
Information about community groups, clubs & societies in East Renfrewshire
9 community councils: Barrhead; Broom, Kirkhill & Mearnskirk; Busby; Crookfur, Greenfarm & Mearns Village; Eaglesham and Waterfoot; Giffnock; Neilston; Thornliebank; and Uplawmoor. Find out meeting dates and venues for all.
Community learning and development provides young people (under 25) and adults (aged 16+) with skills for life, learning and work. It also supports community groups to be independent, sustainable and to make meaningful contribution to their community.
Although the council does not run any bus or train services, we have a big role to play in improving infrastructure and encouraging residents to use public transport.
Translation, transcription, interpretation and communication language service.
The role of the Lieutenancy.