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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

When is my bin emptied?

Find out when your waste and recycling bins and containers are emptied.

New build postcodes

New build postcodes can take some time to register with the bin collection search. If your postcode isn't registered, please call 0141 577 3001 to confirm your collection schedule.

Bin Collection Search

Enter your postcode in the textbox below e.g. G78 1SY

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