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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

Litter, fly-tipping and graffiti

How to report fly-tipping, graffiti. litter and dog fouling online.

Report litter problems online including overflowing bins and missing or broken bins.

Fly-tipping is illegal dumping. It's also a criminal offence. Report fly-tipping online.

Report graffiti online.

Find out how to report a dead animal.

Community Wardens have responsibility for dealing with stray dogs, enforcing dog fouling and providing a dog chipping service.

Find out how we approach to street cleaning, grass cutting on verges and weed control.

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