What the council will deliver for you
This section contains the key planning documents in which we outline our commitments to residents, staff and customers.
A streamlined set of Customer Care Standards detailing the minimum level of service customers can expect when contacting us.
Watch our short film and learn more about the council and its work.
East Renfrewshire Council's new approach to change.
This plan sets out the main activities and targets that we are working towards to achieve a better environment and quality of life for local people.
Information about the Single Outcome Agreement (SOA). Community planning is the name given to describe public service providers like the council, the Police Service and the NHS working together to deliver local services.
We have produced a report capturing the significant pace and scale of improvement and change across the services provided by East Renfrewshire Council.