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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 


Volunteering opportunities

Involving our young people in Voluntary Action

Why volunteer?

Volunteering is a great way to learn something new and meet new people. You can also make a valuable contribution to your community by doing something you enjoy. It is also an enjoyable way to add to your skills and CV.

If you want to be a volunteer who can make a real difference, you need to ask yourself the following questions:

  • What skills, qualities and interests do I have to offer?
  • Am I able to take on a commitment to voluntary work?
  • What would I like to get out of it for myself?
  • Is there anything that would influence or restrict my choice of voluntary work?
  • Would I need support? If so, how much and from whom?
  • How much information about myself would I want to share with an organisation?
  • How often would I want to volunteer and for how long?

Council and East Renfrewshire Culture and Leisure Trust volunteering information can be found at:

External websites with further opportunities and advice:

Saltire Award

Did you know that if you are between 12 and 25 and interested in volunteering, you can get an award for your voluntary work?

The Scottish Government endorsed a new Saltire Award which recognises voluntary work by young people. Having this recognition for all you have learned and achieved can really help with applications for college and/or university. It also looks great on your CV and can help put you ahead of the pack when looking for work.

Saltire can be a progressive award and you can move up from one level to another or you can enter at the stage that is best for you.

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