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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 


Second hand goods

Anyone wishing to sell second-hand goods, will require to obtain a second-hand dealer's licence from the council.

However, pawnbrokers, wholesale dealers purchasing exclusively from licensed second-hand dealers, or charitable businesses for the purpose of the Income Tax Acts, do not require to be licensed.

Neither are licences required if the business of dealing in second-hand articles is incidental to another business, not being that of a dealer in such articles, or if the business is either the financing of the acquisition of goods by means of hire-purchase agreements, conditional sale agreements, or financing the use of goods by means of hiring agreements.

Please note that we also provide a licence for a:

Customer Services
East Renfrewshire Council
Council Headquarters
Eastwood Park
Rouken Glen Road
G46 6UG
Telephone: 0141 577 3001

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