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Council performance, statistics and spending

Environmental Services performance information

This page details performance information related to Environmental Services.

Service overview

Environmental Services covers many different areas within the council. The Waste Strategy section is responsible for ensuring that the council meets its Regulated waste requirements and also maintains all contracts in relation to waste. The Roads and Transportation Service primarily manage and maintain the road network.  The Cleansing Service undertakes street and pavement cleaning operations, as well as graffiti removal. It also works closely with the Health and Social Care Partnership in provision of the Council's Community Offender programme. The Trading Standards service has a statutory duty to enforce consumer protection legislation. This includes the prevention of underage sales. The Environmental Health service ensure the food we eat is safe and of good quality, improve housing conditions, safeguard standards of workplace health and safety, and create a better environment.

How the public can get involved

The Waste Strategy team deliver information events and talks to a variety of groups including community councils, schools, and the general public.

The Roads service has undertaken extensive consultation with local residents and businesses.  We also actively encourage residents to let us know where there are road or lighting defects in need of repair and these can be logged though our website.  We also work with local schools to promote road safety and provide bikeability training to all primary schools in the area. Litter surgeries are also run by the cleansing team regularly that invite local groups and schools to take part in litter picks to raise awareness of fly tipping and litter management.  The Prevention Services team attends a number of community engagement events throughout the year.  Members of the public can attend these events to ask general advice or request specific support from the prevention team. Residents are also surveyed on these services as part of the Citizens' Panel questionnaire and are encouraged to let us know about areas for improvement.

Table showing Environmental performance information Environmental performance information

Performance Indicator

2014/15 Value

2015/16 Value

How well are we doing?

The percentage of total household waste that is recycled.56.1%N?AData not available at end-year
The percentage of the road network that should be considered for maintenance treatment.39.1%39.2%Performing above target.
Cost of trading standards and environmental health per 1,000 population.£15,469N/AData not available at end-year

To find out more about how East Renfrewshire is performing in comparison to other Scottish councils visit the mylocalcouncil tool and our benchmarking page.

What are we doing to improve performance?

Waste services recently completed our review of kerbside collections of waste and recycling in East Renfrewshire in order to increase the opportunity to recycle and further reduce waste storage in line with national guidelines as well as improving service to our customers.

Within the Roads service we are continually working to strengthen the link between our Roads Asset Management Plan and the efficient use of resources for roads maintenance. We will continue to use the assessment of roads and footways resurfacing requests as an integral part of prioritising our maintenance programme.

The Cleansing service are using a new procurement framework for mechanical sweepers, we now have a service that can be better controlled to allow for seasonal demands.  We will be reviewing our litter squads and pavement sweepers to make them more efficient and take a targeted approach to route creation rather than following historical methods.

Trading Standards and Environmental health are looking at the Trusted Trader scheme with a view to encouraging more businesses to sign up from within East Renfrewshire.  Advice to Business and trader education will remain a priority in enabling businesses to meet the demands of a modern economy.  The team is currently implementing more agile ways of working to become more flexible and responsive to client needs.

More detailed information on what we are working to achieve can be found in the following documents;

Other internet pages that might be useful are:


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