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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Council tax

How much is my council tax?

Find out how much council tax you will pay for your property and about the council tax bands.

Council tax bands

  • The amount you pay for your council tax is related to the valuation band your property is in.
  • Higher banded properties pay a higher amount of council tax.
  • The value of your property (band) will be outlined in your council tax bill.
  • You can also check your current council tax band at the Scottish Assessors Association website (you need to know the postcode of the property).

The value of your property is decided by the assessor from the Renfrewshire Valuation Joint Board website.

Information on how to pay and sign up for an online council tax account is available at:

Council Tax Charges 2017/18 (From 1 April 2017)

East Renfrewshire Council has agreed a 3% council tax increase for 2017/18.

This is in addition to the council tax changes for bands E - H which have already been set by the Scottish Parliament.

Scottish Water will also increase their charges for water and waste water by 1.6% in 2017/18.

Council Tax Charges 2017/18 by Band  (From 1 April 2017)
BandCouncil Tax Charge 2016/17Scottish Parliament Increase 2017/18East Renfrewshire Council Increase 2017/18Total Council Tax Charge 2017/18Scottish Water charge for WaterScottish Water charge for SewerageTotal Charge for 2017/18Total Charge with Single Person's Discount (25%)

Eligibility for discounts and exemptions depend on your circumstances:

Charges for Water and Waste

Council Tax bills also include charges made by Scottish Water for water and sewerage services. The charge for this part of the Council Tax bill is set by the water authority.

The Council is legally required to collect these charges but retains none of the income.

More information can be found at:

If you have any problems understanding this information please get in touch:

The complete council tax guidance is produced as a leaflet for download:


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