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Our Customer Service opening hours have changed. Opening hours are now 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Adults and older people

Recovery from illness

Find out more about going into and leaving hospital and getting back up to speed (re-ablement).

We can offer support to you if you are experiencing ill health. 

This could be the offer of extra care or support when you return home from hospital to enable you to get back up to speed.  

We can support you going into and leaving hospital.

Support getting up to speed once you've left hospital and are back at home.


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