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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

Keeping people safe

Information about keeping people safe.

Please note: the Money advice and rights team offer advice on benefits entitlement under: Welfare Rights.

Pages relating to protecting adults at risk of physical, emotional, property or financial harm.

East Renfrewshire Health and Social Care Partnership (HSCP) works with other council departments and external agencies to keep adults safe from harm.

Services for women experiencing violence or abuse.


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