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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Council tax

Contact us about council tax

Information on making an enquiry regarding Council Tax.

Council tax queries

You can send us a council tax query at any time by email at ctax@eastrenfrewshire.gov.uk or by using the:

You can get in contact by telephoning 0141 577 3002, our opening hours are Monday to Friday from 8.45am to 4.45pm. 

You can visit us in person, or write to us, at:

(Please note you can pay your Council Tax at our offices from Monday to Friday, 9am - 4.15pm. Credit/debit payments only will be accepted between 1pm and 2pm).

Council Tax
East Renfrewshire Council HQ,
Eastwood Park,
Giffnock,
East Renfrewshire
G46 6UG
Council Tax
East Renfrewshire Council Offices,
211 Main Street,
Barrhead,
East Renfrewshire
G78 1SY

Problems paying your council tax

If you have problems paying your council tax, please contact the Council Tax Recovery team as soon as possible at:

Council Tax Recovery Team
East Renfrewshire Council Offices,
211 Main Street,
Barrhead,
East Renfrewshire
G78 1SY
Tel: 0141 577 3208
Email: CDRT@eastrenfrewshire.gov.uk

Monday to Friday from 8.45am to 4.45pm.

Council tax reduction and other benefits advice

Council tax reduction is managed by our benefits team, please contact them with council tax reduction queries and for any other benefits related advice:


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