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Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday.

On-line Council Tax will be unavailable due to essential maintenance on Thursday 23rd and Friday 24th of February. Sorry for any inconvenience this may cause.

Benefits

Contact us: Benefits

Information on how to make an enquiry related to benefits.

For all your benefit enquiries (including council tax reduction), our opening hours are Monday to Friday from 8am to 6pm. You can visit us in person (or send us a letter) at:

Benefits
East Renfrewshire Council HQ,
Eastwood Park,
Giffnock,
East Renfrewshire
G46 6UG

Or;

East Renfrewshire Council Offices,
211 Main Street,
Barrhead,
East Renfrewshire
G78 1SY

Tel: 0141 577 3002
Email: benefits@eastrenfrewshire.gov.uk

You can also register a benefits advice request with the money advice and rights team using the following form:

Money advice and rights referral form

The money advice and rights team can also provide free, independent and confidential support if you are in debt. They can:

  • Meet you face-to-face.
  • Talk to you by phone.
  • Arrange home visits if preferred.
  • Provide email advice.
Money advice and rights team
East Renfrewshire Council Offices,
211 Main Street,
Barrhead,
East Renfrewshire
G78 1SY
Tel: 0800 052 1023
Email: mart@eastrenfrewshire.gov.uk

If you prefer, you can free text MONEY followed by your name to 80800 and money advice staff will phone you back to arrange an appointment.


Please note for all other council tax enquiries you should use:


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