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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Trading Standards

Trader advice and support

Our Trading Standards Service advises businesses on the correct quantity that should be used when selling their goods.

Our tailored service enables you to generate advice leaflets for your business to help you comply with Trading Standards obligations.

Guides for businesses on their rights and obligations to consumers and how to comply with legislative requirements.

Our Trading Standards Service provides advice to businesses on the relevant safety legislation that applies to goods that they supply.

External website: A guide for businesses who sell goods and services to consumers.

Trading Standards Scotland and their duties.

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