Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Pay | Book | Apply | Report

Roads and lighting

Road, pavement, lighting and bollard issues. Blue badge applications.

Apply online through the national website for the disabled parking permit.

Report faults in local roads that require maintenance.

Report faults (emergencies by telephone, non-emergencies online) in street and traffic lighting.

Report faults in pavements that require maintenance or repair.

Find out about grit bins and which main roads will be gritted.



Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)