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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Archives and information governance

Archives and information governance

The council archives and our policy & guidance on access to information, data protection and records management at the council.

The archives are stored at Williamwood High School. We hold the historic records of several of our previous local authorities and of various other local organisations.

We are keen to make available as much information as possible to our residents and wider community.

Data Protection is about how the council manages your information.

Records management is about how the Council manages all the information it holds.

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