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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Prevention: confident consumers and avoiding scams

Support to run a reputable business

The Prevention Team aim to support businesses to thrive in East Renfrewshire.

Business Advice

Supporting local business is paramount. Prevention Services provide access to relevant legislative guidance. We also help you to avoid scams targeting business. For more information please see the links below.

Trading Standards advice and support:

Environmental Health advice and support:

General Information on selling goods and services for business:

The Prevention Team offer access to the Trusted Trader scheme, where businesses can apply to become a Trusted Trader. For more information follow the link:

We also offer advice on effective systems to avoid sales of age restricted products to under-age persons.

If you have any ideas on how the Prevention Team can support your business please fill out this short form and email, or post it back.

word icon Ideas so we can help your business thrive [40kb]






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