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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

Van and trailer booking at recycling centres

Booking in advance required when using a van or trailer to drop off household waste.

As a result of communication issues being experienced at our Carlibar Road site, as from Monday 11th December 2017, all vans and cars with trailers will temporarily be required to go to our Household Waste Recycling Centre located at Greenhags, Ayr Road, Newton Mearns.  These vehicles types will require to be booked in to the site in advance of your visit. Please contact Customer First on 0141 577 3001. Any van or trailer visiting the Greenhags site will be required to show proof of residency (i.e. driving licence, utility or Council Tax bill) within East Renfrewshire. Failure to produce this will result in site access being denied.

If you are disposing of Asbestos, this must be double bagged and sealed prior to visiting the site. There is no facility for disposing of asbestos at our Greenhags Household Waste Recycling Centre, therefore vans and trailers will be permitted access to the Barrhead Household Waste Recycling Centre for this purpose. Advanced booking is required by calling 0141 577 3727

Greenhags and Barrhead Household Waste and Recycling Centres are open to residents of East Renfrewshire only and are provided to allow disposal of waste and materials for recycling from households only. Business or commercial waste can be accepted at Greenhags however this would be a chargeable private arrangement between the contractor operating the site and the business disposing of waste. For information on our business waste collection services, please visit:

All residents using a van or trailer must book their visit in advance by calling 0141 577 3001.

Office hours for booking are 8.45am-4.45pm (Monday - Thursday) and 8.45am - 3.55pm (Friday).

You will need:

  • vehicle details
  • address details
  • a description and breakdown of the waste you are planning to dispose of or recycle
  • when you intend to make your visit

On arrival at the site you will be required to provide proof of residency, such as a driving licence, recent utility bill or Council Tax bill, clearly showing that you reside within East Renfrewshire  This is necessary to prevent abuse of the site by businesses that are required by law to pay for the disposal of waste.

Van bookings
Office hours for booking:
8.45am -4.45pm (Mon- Thurs)
8.45- 3.55pm (Fri)
Tel: 0141 577 3001

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