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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Planning and Building Standards

Sending an email or writing to us

You can make comments on applications in writing or by email, however you will miss out on some of the additional tracking options offered by the online planning service.

If you have any queries for the case worker of an application, please send them to:

Development Management
2 Spiersbridge Way,
Spiersbridge Business Park,
Thornliebank,
East Renfrewshire.
G46 8NG
Email: planning@eastrenfrewshire.gov.uk
Tel: 0141 577 3001

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