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Our Customer Service opening hours have changed. Opening hours are now 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Blue badge scheme

Who automatically qualifies for a blue badge?

You automatically qualify if you are over two years old and meet one of the following criteria:

  • You receive the higher rate of the mobility component of the Personal Independence Payment (formerly Disability Living Allowance).
  • You receive the Mobility Component of Personal Independence Payment.
  • You are registered blind.
  • You receive a War Pensioners' Mobility Supplement.
  • You receive an award under the Armed Forces Compensation Scheme (AFCS).

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