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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Community Information

Littering fines

Community Wardens will issue a fixed penalty notice to a person who has committed an offence of leaving litter, under Section 87 of the Environmental Protection Act 1990.

The notice issued offers you the opportunity of discharging any liability to conviction for the offence by paying a fixed penalty of £80 during the period of 14 days.

Can I appeal a Litter Fixed Penalty Notice?

There are no formal grounds of appeal against a litter fixed penalty notice.

If you do not agree that you committed an offence then the matter will be dealt with through formal prosecution via the Procurator Fiscal. It will then be up to the Procurator Fiscal, on receiving evidence, to determine whether or not an offence was committed and therefore whether or not any penalty should be imposed.

The Procurator Fiscal route becomes the process for those wishing to appeal a fixed penalty notice. Please note that the penalty imposed by the Procurator Fiscal can be significantly greater than which is imposed through a fixed penalty notice from East Renfrewshire Council.


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