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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Environmental Health


East Renfrewshire Council does not offer a pest control service for foxes. Foxes are territorial animals. If a pest control treatment were to be carried out, and a territory made vacant, it may be quickly re-colonised by another fox. You can deter foxes from entering your garden, by using standard animal repellent products, which can be purchased from many garden centres.

Further advice is available from The Fox Project on 01892 826222.

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