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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Environmental Health


East Renfrewshire Council does not offer a pest control service for birds. If you are affected by birds in your own property, you can contact a private pest controller for assistance or, in the case of council house tenants tenants, you can contact East Renfrewshire Council's Housing Department. If you are being affected by nuisance from birds in someone else's property, you can contact an Environmental Health Officer on 0141 577 3782.

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