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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Environmental Health


East Renfrewshire Council does not offer a pest control service for birds. If you are affected by birds in your own property, you can contact a private pest controller for assistance or, in the case of council house tenants tenants, you can contact East Renfrewshire Council's Housing Department. If you are being affected by nuisance from birds in someone else's property, you can contact an Environmental Health Officer on 0141 577 3782.

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