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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Community Information

Dog chipping

Community Wardens provide a dog chipping service to all residents of East Renfrewshire Council. The cost of this service is £10 and Community Wardens will arrange a suitable date/time for this to take place.

Each PeddyMark microchip has a unique number which is stored on a national database owned by the Kennel Club called PetLog. Each microchip has a unique reference number. This reference number is then used to obtain contact details of the dog's owner  from PetLog's  records allowing the dog to be reunited  with its owner quickly  and with the minimum amount of stress for all involved.

To make enquiries about dog chipping, please contact East Renfrewshire's customer services team on: 0141 577 3001 or customerservices@eastrenfrewshire.gov.uk.


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