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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Licensing

Apply for or update a private hire vehicle or private hire driver licence

Private hire must be pre-booked. Both the vehicle and the driver must have separate licences.

The Customer Services Team are now operating an appointment system for anyone who requires to book multiple vehicle inspection appointments or alternatively requires to lodge multiple vehicle licence applications. You can book an appointment by telephoning our Customer Services direct on 0141 577 3005.

 

Eligibility

Private hire vehicles

  • Must be less than 5 years old when licensed (maximum age 10 years).
  • Must be pre-booked.
  • Cannot be flagged down in the street. Requires an annual MOT from 3 years old.
  • Requires annual testing (6 months if over 7 years old).

Private hire drivers

  • Must have a valid private hire driver's licence.

If you have any queries about the application process not answered below, please contact:

Customer First (customer services)
Email:
customerservices@eastrenfrewshire.gov.uk
Tel: 0141 577 3005
Mon to Fri: 8.45am - 4.45pm

Wheelchair accessible vehicles

Applications for a one, two or three year Taxi Licence or Private Hire Car Licence where the vehicle is wheelchair accessible will not require to pay a fee for the application as these licences are free of charge.

Substitution applications where vehicle is wheelchair accessible are also free of charge.

The age limit for which a wheelchair accessible vehicle entry level onto a private hire car licence/ public hire car licence is up to a maximum of 7 years from the first date of registration and must then be removed from the licence up to a maximum of  12 years from the first date of registration.


Licensing a vehicle for use as private hire

An individual OR a company/partnership may apply to licence the vehicle.

Where a company/partnership application is made, identification must be submitted for all partners, directors and managers.

Individual

pdf icon Taxi - Private Hire Vehicle Licence Application Form - Individual [97kb]

Company or partnership

pdf icon Taxi - Private Hire Vehicle Licence Application Form - Company or Partnership [120kb]

Taxi standard conditions

pdf icon Taxi Licence Standard Conditions [22kb]

Private hire standard conditions

pdf icon Private Hire Car Licence Standard Conditions [27kb] 


Licensing a person to become a private hire driver

You will need to complete a Private Hire Drivers Licence application form and produce the following documentation.

  1. Your Full Driving Licence which you must have held continuously for the previous 1 year and which shows your current address. (New and Renewal applications.)
  2. Your current passport. (New applications only.)
  3. Applicants not resident in the UK must provide (at their own expense and officially translated if necessary) a Certificate of Good Conduct from the country they reside in.
  4. Applicants who have been resident in the UK for less than 5 years prior to application must provide (at their own expense, and officially translated if necessary) a Certificate of Good Conduct or similar document from the justice authority of the country where they previously resided. (New applications only.)
  5. Evidence of entitlement to work in the UK if not a UK or EU citizen.

All new licences will run for a period of  one year from the date of approval (unless certain restrictions are imposed by the Licensing Committee).

Copy applications will be forwarded to Police Scotland who will carry out a Criminal background check on each applicant. Any unspent convictions not declared by you may be disclosed by the Police and may affect your application.


Fees and tariff sheet for metered vehicles


Change of circumstances to existing licences

Changes to an existing licence other than registration (for example, tow bar addition):

If you are changing your registration plate, please us the following:

Please note, if you wish to advertise on your vehicle you must submit:


Wheelchair accessible vehicles

Applications for a one, two or three year Taxi Licence or Private Hire Car Licence where the vehicle is wheelchair accessible will not require to pay a fee for the application as these licences are free of charge.

Substitution applications where vehicle is wheelchair accessible are also free of charge.

The age limit for which a wheelchair accessible vehicle entry level onto a private hire car licence/ public hire car licence is up to a maximum of 7 years from the first date of registration and must then be removed from the licence up to a maximum of  12 years from the first date of registration.


 


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