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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Child Protection

I am worried about a child or young person

East Renfrewshire Child Protection Committee (ERCPC). If you have any concerns about a child in East Renfrewshire please get in touch.

ER Child Protection Committee logo (long)

Everyone has a responsibility for the well being of children and young people in our community. Getting it right means remaining alert to circumstances where a child or young person may be harmed or is at risk of harm.  All children have the right to grow up in a safe and caring environment.

Any information you provide will always be treated in a sensitive way and will be used only to protect the child you tell us about where necessary.

If you have any concerns about a child, please get in touch:

Social Work Request for Assistance Team (Children & Families)
Tel: 0141 577 3557

Out of hours you can contact
Tel: 0300 343 1505
(Glasgow and Partners Emergency Social Work Services)

Police Scotland
Tel: 101 or 999 in emergencies

Please visit all pages of our website to find what you need to know about child protection. If you can't find it please email the Lead Officer Child Protection:

Lead Officer Child Protection
Email: publicprotectiontraining@eastrenfrewshire.gov.uk
Tel: 0141 451 0755

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