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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

Raeburn Healthcare

Older Adults, Learning Disabilities, Physical Disabilities, Mental Health

Raeburn Healthcare

Details of the individual or group of people that you provide services to

Older Adults,  Learning Disabilities, Physical Disabilities, Mental Health

Description of your service

Raeburn Healthcare formally known as Raeburn Nurse was founded in 1990 to provide Nursing Agency Services to the North East of Scotland. Building on the success of the Nurse agency in 1996 Raeburn Nurse started providing high quality care and support to service users within their own homes and communities.   Registered with the Care Inspectorate, Raeburn Healthcare is a professional agency, which currently provides Registered Nurses, experienced Carers and Support Workers in various healthcare settings

Raeburn Healthcare's mission statement is based upon our beliefs that all individuals are entitled to an exceptional service which keeps them at the centre of all planning and decision making.  This enables them to make informed choices about the outcomes they wish to achieve.  We value all our service users as individuals and aim to help them to achieve their desired quality of life by maximising their independence.

Availability of your service

Service is provided 24 hours a day 365 days of the year. No time restrictions.

Hourly rate


Most recent Care Inspectorate grades

Last Care Inspectorate Inspection - 30th November 2016

 Grades for 2016:

  •  Quality of Care and Support - 5
  •  Quality of Staffing - 5
  •  Quality of Management and Leadership - not assessed


For further information about grading please see the Care Inspectorate website.


Raeburn Healthcare

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