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News and announcements

Bogus council tax email warning

Be aware of email scam circling the area.

A warning has been issued by our Trading Standards team about a scam which claims to give people refunds on their council tax.

A number of residents have reported receiving this email and local people are being urged never to give out any banking details by email or over the phone following an unsolicited request.

The email, which appears to be sent by 'Miss Rourke' from Unity Partnership, claims that the receiver is due a Council Tax refund and by clicking on a link and confirming personal details, the money will be credited to your bank account.

Council tax email scam Displays a larger version of this image in a new browser window

Never answer e-mails like this offering a refund as it's guaranteed to be a scam. Scammers usually ask for information such as your bank account details, name, address and age. All of these details will be added to your 'scam profile' and sold to other scammers or even worse, could be used for possible identity theft. If you receive any of these e-mails, you may wish to consider changing your e-mail address to be on the safe side.
Steve Fox - East Renfrewshire Council's Trading Standards Manager

Research has found that eight per cent of people will fall victim to at least one scam in their lifetime. In extreme cases, people can lose hundreds of thousands of pounds to scams. This costs the UK economy £3.5bn each year.

I was wary when I received this email and picked up the phone to Trading Standards for advice before doing anything. I was called back within the hour and advised that this was a scam and to delete straight away. It's a shame because a lot of people will fall for this.
Anonymous - Local resident 

East Renfrewshire Council pays extra attention to prevent our vulnerable residents from scams however the truth is that anyone can be a victim of a con-trick. Many scams today are very sophisticated, and there is no shame in falling for them.

If you would like to report a possible scam or find out more information on trading standards issues, call the team on 0141 577 3782.

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