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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Join the Family Firm

Contact our Family Firm Coordinator

Interested in joining Family Firm? Get in touch.

Family Firm contact Emma Aeppli

Contact Emma Aeppli, Family Firm Coordinator, or 07393003851

Watch a short film clip of our coordinator describing the benefits of Family Firm

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