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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Council performance, statistics and spending

Early Years performance information

Our aim is that "All children in East Renfrewshire experience a stable and secure start to their lives and are supported to succeed." (SOA Outcome 1)

It is vital that all children have a good start in life. SOA Outcome 1 focuses on a preventative approach, particularly when it comes to services for our children in their early years. Improving a child's early years experiences help address problems such as poverty, poor attainment and anti-social  behaviour.

The infographics below demonstrate how we're performing against SOA Outcome 1.

More detailed information on what we are working to achieve can be found in the Single Outcome Agreement:

Other internet pages that might be useful are;

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