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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Prevention: confident consumers and avoiding scams

Stop nuisance telephone calls

Nuisance calls - Preventing them and dealing with them.

Nuisance Calls

Do you receive nuisance calls?

East Renfrewshire's Prevention Team is installing telephone call blockers free of charge. This funded project is designed to help residents in vulnerable situations who are experiencing a high number of nuisance calls, or have been a victim of a scam. The unit is provided as an indefinite loan and we ask that if the unit is no longer required, it is returned, so that somebody else may benefit from it. Please download the forms to the right of this page and email or post them to our address.

See the benefits and savings that call blockers and prevention packs have had in the following report:

For more information take at look at the advice OfCom gives on nuisance calls:

Take a look at our announcements section:

If you already own a True Call Call blocker Instructions on how to save trusted numbers can be obtained word icon True Call Web Instructions [30kb]


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