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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Investing in East Renfrewshire

Commercial land and property

The estates department provides professional property advice to council departments and committees. Acquisition and disposal of both operational and non-operational properties and land.


Crossmill Business Park

Available properties

The latest available property is advertised on our Invest East Renfrewshire website:


Estates team responsibilities

The management of the council's non-housing property holding including industrial units, shops, offices and agricultural properties.

  • Asset Valuations.
  • Rating Appeals.
  • Identification of surplus property to generate Capital Receipts.
  • Purchase of land and buildings required by Directorates.
  • Provision of a plan based property ownership system.
  • Preparation of Plans for the purchase, lease or sale of property.
  • An Advisory Service on property related issues. 

As part of the Development and Promotion Service, estates primary role is in the management of the council's property portfolio including:

Non-operational property management

  • Leases/rent reviews of industrial and commercial property
  • Wayleaves
  • Agricultural tenancies
  • Preparation of property condition reports

Operational property management

  • Capital revaluation of property assets
  • Asset rents
  • Advice on ownership
  • Lease/rent reviews for operational purposes
  • Rating - Valuation and appeals

Disposals

  • Identification of development opportunities to generate capital receipts
  • Marketing/negotiation

Acquisitions

  • Purchase or lease

Plan preparation

  • Plan based property register
  • Council House Sales
  • Disposals
  • Leases
  • Wayleaves and Servitudes

Information services

  • Council property file
  • Surplus property records
  • Rent roll

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