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Our Customer Service opening hours have changed. Opening hours are now 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Community Information

Community Wardens

East Renfrewshire Community Warden service provides 24 hour coverage, 7 days per week 365 days per year.

images for community wardens
Ring and Report helpline
Tel: 0800 013 0076
The line is open 24-hours a day and the line is free and confidential.

The 19 Community Wardens aim to improve the quality of life for residents in East Renfrewshire by:

  • Acting as the eyes and ears of the community
  • Dealing with anti social behaviour issues as directed by tasking and co-ordinating
  • Attending incidences of anti social behaviour as directed by the 24 hour CCTV control room
  • Special initiatives
  • Providing the out of hours security for council properties
  • Carrying out the role of dog warden
  • Providing the out of hours noise service in respect of residential properties to all residents of East Renfrewshire
  • Executing enforcement responsibilities in respect of noise, litter, dog fouling and smoking legislation

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