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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Council performance, statistics and spending

Council performance, statistics and spending

Key planning documents that outline our commitments to residents, staff and customers.

Details showing how the council manage and monitor the financial resources of the council.

This page will direct you to a variety of information about partnership (Community Planning) performance in the Council.

We collect and analyse a wide range of data (including customer feedback) to measure how well services are performing and to identify where we can improve.

Risk management is a key consideration of all staff.

Key demographic trends (Mar 2017)

Population and demographic information for the latest data at council, ward, community council and settlement level.

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Complaints, feedback and having your say

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