Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Getting to school

Cycling and Walking to School

Over 40% of pupils in East Renfrewshire currently walk and cycle to school.


Parents and guardians can teach road safety simply by walking their child to and from school. The benefits of walking include:

  • It is healthy
  • It means that there is less traffic at the school gate, improving safety
  • It is sociable
  • It is less stressful than driving, reduces your carbon footprint and saves money on fuel

Walk to School Weeks

Every May and October, each school is invited to participate in "Walk to School Week" to raise awareness of the benefits of walking to school.

Scottish Cycle Training

All 25 primary schools participate in the Scottish Cycle Training scheme at P6 level, of which 8 train on-road.

School Travel Plans

The majority of primary schools have now formulated school travel plans which aim to increase levels of walking and cycling to school by removing the barriers to these activities.

Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say

(Include if you would like a response to your feedback)