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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Disability information

Disability information

The following pages will help support you or a member of your family with a disability.

The National Entitlement Card offers a Scotland wide free bus and discounted travel scheme for many disabled people.

Information on who qualifies for a blue disabled parking badge, how to apply and the £20 charge.

If you are a blue badge holder and only have access to on street parking, you can apply for a Disabled Persons' Parking Bay close to your home.

Information on the types of disability allowances available and how to apply for them.

Apply for a disability allowance for child related services.


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