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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Births, deaths, marriages and civil partnerships

Historical searches

A registrar will carry out a search of birth, death, marriage, divorce and parish records if you require information on family history.

Particular search

A particular search is a search made by a registrar for a specified entry over a 5 year period.

General search

A general search is a search made by a registrar, of the indexes of the registers, over any number of years for any number of entries. Entries subsequently identified from the indexes as relevant to the search can be viewed; notes taken from them or, if desired, extracts purchased for the statutory fee. Maximum search period - 1 hour.

Costs and fees for searches

Fee £

Particular search 5.00
General search15.00
Fees for copies of birth, marriage and death certificates

Fee £

Certificate - within one month from date of registration10.00
Certificate - out with one month from date of registration15.00
Certificate - additional copies10.00

A 2% administration charge is applied if you pay by credit card.  We accept all major credit and debit cards with the exception of American Express, Diners and CB Cards. 


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