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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Births, deaths, marriages and civil partnerships

Historical searches

A registrar will carry out a search of birth, death, marriage, divorce and parish records if you require information on family history.

Particular search

A particular search is a search made by a registrar for a specified entry over a 5 year period.

General search

A general search is a search made by a registrar, of the indexes of the registers, over any number of years for any number of entries. Entries subsequently identified from the indexes as relevant to the search can be viewed; notes taken from them or, if desired, extracts purchased for the statutory fee. Maximum search period - 1 hour.

Costs and fees for searches

Fee £

Particular search 5.00
General search15.00
Registration fees Fees for copies of birth, marriage and death certificates

Fee £

Certificate - within one month from date of registration10.00
Certificate - out with one month from date of registration15.00
Certificate - additional copies10.00

We accept all major credit and debit cards with the exception of American Express, Diners and CB Cards. 


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