Skip to content

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday.

On-line Council Tax will be unavailable due to essential maintenance on Thursday 23rd and Friday 24th of February. Sorry for any inconvenience this may cause.

Housing services

Repairs and improvements

Contact details for requesting a repair to your house

This page details who is responsible for what repairs at council properties. We are responsible for many of the repairs at council properties, however there are some that are the tenants' responsibility

You can also find information on condensation, rights of homeowners, Care & Repair and other associated information.

Request a non-emergency repair

If you are unsure about whether you are required to pay for a repair, or you are unable to use the online form, you can contact the repairs call centre for more information.

Repairs Call Centre
Email: customerfirstrepairs@eastrenfrewshire.gov.uk
Tel: 0141 577 3700

Office opening hours for telephone enquiries or to call in to speak with a member of staff are:
Mon - Fri 8.00am - 6.00pm.

Repairs and improvements

Feedback on this page

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)