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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Prevention: confident consumers and avoiding scams

Informed about food

Information on healthy food and drinks.

Healthy Hydration

The Prevention Team is working hard to ensure adults and children in East Renfrewshire make good food and drink choices.

Advice on healthy eating and drinking can be found at the following links:

Advice from the Food Standards Agency about eating safe in the summer time.


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