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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Go Safe East Ren

Go Safe East Ren road safety campaign aimed at school pupils and parents has been launched.

13 December 2017

Figure with speech bubble alongside the phrase 'Hot topics'

Our latest media hot topics

Our latest responses to popular queries.

Festive holiday arrangements 2017

Find out about bin collections, customer service opening hours and emergency contact number over the Christmas holidays.

9 November 2016

Register your child for nursery

Register your child for an East Renfrewshire Council nursery before 28 February 2018.

13 December 2017

ERC is first in UK for gluten free accreditation

East Renfrewshire Council has become the first local authority in the UK to receive gluten free accreditation for its school catering service.

13 December 2017

Public to have say on options for future leisure and recreational facilities in Eastwood area

Consultation will put proposals before residents

8 December 2017

Outstanding achievements recognised at East Renfrewshire Employability Awards

Residents from across East Renfrewshire were recognised at a special awards ceremony celebrating their employment achievements

7 December 2017

Foodbank receives generous donation from Council supplier

East Renfrewshire Foodbank has received a generous donation thanks to the Council's approach to ensuring communities get something back through contracts awarded for delivering goods and services.

7 December 2017

School application week announced

Apply for your child's primary one place - Monday 15 January to Friday 19 January 2018.

27 November 2017

Council calendar

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ERC Calendar

East Renfrewshire in the news

External Media reporting on our region

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