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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Budget consultation for 2018-2021 launched

A public consultation on East Renfrewshire Council's budget for the next three years has been launched.

9 October 2017

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Our latest media hot topics

Our latest responses to popular queries.

Cycle hire has arrived at Whitelee

Bikes available for hire on Saturdays and Sundays in October

6 October 2017

Nominations now open for two East Renfrewshire community councils

Barrhead Community Council and Crookfur, Greenfarm and Mearns Village Community Council are both seeking a number of new members.

5 October 2017

Costume safety this Halloween

Halloween is all about dressing up but when choosing your costumes this year, be sure to shop with safety in mind.

2 October 2017

Council outlines £44 million plan to create 12 new nurseries and more than 200 jobs

Proposal has now been submitted to the Scottish Government

3 October 2017

Can you help improve our website?

We're holding website testing sessions at Clarkston Library on Tuesday 10 October and we need your help.

21 September 2017

East Renfrewshire pupils tuck in to organic local produce

Vegetable boxes enhance school meals

20 September 2017

East Renfrewshire students seek sponsorship to compete in engineering world finals

Woodfarm High School team to head to Abu Dhabi this December.

18 September 2017

Council strengthens school admissions policy

Changes will ensure local residents get top priority

14 September 2017

Citizen of the Year 2017

Nominate a local volunteer who deserves recognition for their commitment to their local community.

3 September 2015

Budget Consultation 2018 to 2021 main logo

Budget Consultation 2018 - 2021

Have your say on consultation proposals for our 2018-2021 budget.

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Did you know

You can access a range of online services 24/7 from paying your council tax to reporting fly tipping.

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