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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Eastwood Park Leisure to reopen on Monday

Updated: Sunday 19 November at 8pm

15 November 2017

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Our latest media hot topics

Our latest responses to popular queries.

Be part of Barrhead's new social club

Volunteer or become a member of Dunterlie Social Club, starting in January 2018.

16 November 2017

Teenage pregnancy project receives UK-wide recognition

East Renfrewshire Council's project to target reducing teenage pregnancy rates in Auchenback, Barrhead, has been shortlisted for a prestigious UK-wide award.

13 November 2017

Ceremony marks official opening of unique £17m faith schools campus

Momentous day for St Clare's Primary and Calderwood Lodge

9 November 2017

Rouken Glen in running to retain UK's Best Park title

Rouken Glen Park is one of four parks shortlisted for the UK's Best Park title for 2017, making it officially the best park in Scotland for the second year in a row.

13 November 2017

Loving homes needed for East Renfrewshire young people

We're searching for residents with a spare room to help young people from the area to stay in the area, by welcoming them into their home.

8 November 2017

Audit highlights sector leading practices at East Renfrewshire Council

An audit of East Renfrewshire Council (ERC) has highlighted a number of sector leading practices, with strong performance across a wide range of areas.

7 November 2017

East Renfrewshire Citizens' Panel is recruiting

Would you like to have a say on the issues that affect residents in East Renfrewshire?

23 October 2017

Budget consultation for 2018-2021 launched

A public consultation on East Renfrewshire Council's budget for the next three years has been launched.

9 October 2017

Cycle hire has arrived at Whitelee

Bikes available for hire on Saturdays and Sundays

6 October 2017

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