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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Performance keeps improving in East Renfrewshire

East Renfrewshire Council End Year Performance Highlights

25 July 2017

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Our latest media hot topics

Our latest responses to popular queries.

Creating a fairer East Ren

Share your views on how we can deliver our four key priorities to create a fairer East Ren.

26 July 2017

Have your say: Increased free childcare hours

Help us plan our approach to meet the new requirement of providing 1140 hours of free childcare by 2020.

30 June 2017

Stunning success for East Renfrewshire park

Rouken Glen Park receives national recognition through Green Flag Award.

19 July 2017

Cladding Update

Cladding checks - no cause for concern

17 July 2017

Project scoops funding to boost Eaglesham heritage

Funding will allow new items to be placed in the Carswell Centre and become part of the Eaglesham Heritage Trail.

7 July 2017

Rouken Glen set for Festival of Colour

Festival of Colour returns to Rouken Glen on Saturday 29 July. Join in with the whole family.

27 June 2017

Celebrating local heroes

Nominate a voluntary group have made exceptional contributions to their community.

4 July 2017

Engagement begins over potential shared education and leisure campus in Neilston

Views from community groups to be gathered

3 July 2017

Be a responsible dog owner

Be a responsible dog owner at UK's best park

Campaign launched to urge Rouken Glen Park visitors to be responsible dog owners.

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Did you know

You can access a range of online services 24/7 from paying your council tax to reporting fly tipping.

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