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Our Customer Service opening hours have changed. Opening hours are now 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Cladding checks reveal no cause for concern

ERC assess all authority owned buildings

28 June 2017

Green light for primary school name change

Springhill and Auchenback Primary School in Barrhead to be renamed Hillview Primary School.

26 June 2017

Help our children cross the road safely

We are recruiting School Crossing Patrollers in East Renfrewshire. Could this be the role for you?

26 June 2017

Residents to vote on road improvement projects

Community to decide on £600,000 of works

23 June 2017

Nominations open for new community council

Interested in being involved in the new Eaglesham and Waterfoot Community Council?

13 June 2017

Exceptional pupils honoured at awards event

Convener's Awards for Outstanding Achievement 2017.

13 June 2017

Be a responsible dog owner at UK's best park

Campaign launched to urge Rouken Glen Park visitors to be responsible dog owners.

14 June 2017

General Election results

Results are in for the East Renfrewshire constituency.

9 June 2017

Be a responsible dog owner

Be a responsible dog owner at UK's best park

Campaign launched to urge Rouken Glen Park visitors to be responsible dog owners.

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Did you know

You can access a range of online services 24/7 from paying your council tax to reporting fly tipping.


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