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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Prevention: confident consumers and avoiding scams

Kitchen safety

Safety in the kitchen.

The Prevention Team recognise that the kitchen is the hub of the home but did you know your kitchen habits could be putting you or your family at risk? The Prevention Team can offer advice on food safety, food labelling, hygiene and sensible food purchasing and storage.

For information on how to achieve healthy kitchen habits contact the Prevention Team.

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