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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Planning and Building Standards

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Local Development Plan

The Local Development Plan was adopted on 25 June 2015.

The Winter 2017 newsletter is available for download keeping you up-to-date with the latest news on the Local Development Plan.
New Supplementary Planning Guidance has also been prepared to support the Local Development Plan.
Our Strategic Environmental Assessments look at any impacts on the environment that could occur as a result of the Local Development Plan process.
Planning Briefs have been prepared to guide development at individual sites.
The 10 week consultation on our Main Issues Report (MIR) closed on the 8th February 2017. Thank you for everyone who submitted comments.
View the town and neighbourhood centre audits.