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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

Reminder for parents on school closures

Weather being monitored overnight

16 January 2018

Figure with speech bubble alongside the phrase 'Hot topics'

Our latest media hot topics

Our latest responses to popular queries.

Official opening ceremony held for £30m Barrhead High

State-of-the-art facility is next chapter for school

11 January 2018

Council Tax collection error - updated on 27/12/17

Direct Debit payments collected early

22 December 2017

Go Safe East Ren

Go Safe East Ren road safety campaign aimed at school pupils and parents has been launched.

13 December 2017

Register your child for nursery

Register your child for an East Renfrewshire Council nursery before 28 February 2018.

13 December 2017

Keeping East Renfrewshire moving this winter

We are fully prepared to keep the area moving this winter, with more than 4500 tonnes of salt in stock.

24 November 2017

Council supports Domestic Abuse campaign

We are supporting a national campaign aimed at highlighting the impact of domestic abuse.

21 November 2017

Loving homes needed for East Renfrewshire young people

We're searching for residents with a spare room to help young people from the area to stay in the area, by welcoming them into their home.

8 November 2017

Audit highlights sector leading practices at East Renfrewshire Council

An audit of East Renfrewshire Council (ERC) has highlighted a number of sector leading practices, with strong performance across a wide range of areas.

7 November 2017

East Renfrewshire Citizens' Panel is recruiting

Would you like to have a say on the issues that affect residents in East Renfrewshire?

23 October 2017

Council calendar

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East Renfrewshire in the news

External Media reporting on our region


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