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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

School meals, trips and clothing

Pay for school meals and trips online

You can load money on to a young person's account online via ParentPay or through the PayPoint facility in local shops. No more worrying about children carrying cash to school.

  • All East Renfrewshire secondary, primary schools and family centres operate an online payment service
  •  Payment can be made to educational excursions, trips, school meals (where applicable) and other school activities/items
  • Transaction history and balance information is available for all children in a single account
  • Meal selections can be viewed for primary school pupils.

By paying online, there is no longer the need to engage in the often precarious practice of sending  young people to school with money to pay for excursions/visits or meals. If you have not received your activation details please contact your child's school.

ParentPay gives parents the freedom to make online payments whenever and wherever they like 24/7. No more daily scramble for loose change for school meals/tuck.


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