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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Planning and Building Standards

Planning documentation and forms

Find the council planning forms not available on the ePlanning Scotland website for offline submission.

The easiest way to submit a planning application is online using the ePlanning Scotland website. The ePlanning website has all the information and guidance you need to apply and pay for a planning application.

It is also worth reading through the council pages on:

From 1st April 2018, East Renfrewshire Council will no longer accept cheques as a payment method for planning and building standards applications

Ways to pay:

Online:         www.eastrenfrewshire.gov.uk/planningpayments

Select Planning Services from the payment type on the  left hand navigation pane and enter the application reference number or the first line of the application development address.

By phone:    Payment Contact Centre 0141 577 3008, Monday to Friday, 9am - 4.15pm, by quoting the application reference number or the first line of the application development address.

Please note - No card charges apply for payments made by credit or debit card to East Renfrewshire Council.

We also have a few additional forms/documents below which are not available on the ePlanning Scotland website. You should only use this if you are aware of what they are for or have been instructed to do so by the council.

Forms should be returned to:

Development Management
2 Spiersbridge Way,
Spiersbridge Business Park,
Thornliebank,
East Renfrewshire.
G46 8NG
Email: planning@eastrenfrewshire.gov.uk
Tel: 0141 577 3001

 


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