Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Housing services

Private landlord registration

Information about how to register as a private landlord.

The private landlord registration scheme was launched in Scotland in April 2006.  This scheme introduced a legal requirement for private landlords to apply for registration with each local authority where they let residential property.  Failure to do so is a criminal offence.

The aim of landlord registration is to ensure that all private landlords in Scotland are 'fit and proper' to be letting residential property.  The requirement will help local authorities to remove disreputable landlords from the market, and protect tenants and their neighbours from the impact of anti-social behaviour and mismanaged property on the wider community.

How to register

You can register online at the Landlord Registration Scotland website. Discounts are available if you apply online.

Landlord Registration Scotland

Alternatively you can download the form and return to the council:

Further information on landlord registration is available by using the contact details provided on this page.

Shelter Scotland have recently teamed up with the Scottish Government to put together a new information website for the private rented sector in Scotland:

Letting agents

Under the Housing (Scotland) Act 2014, all letting agents operating in Scotland are required to sign up to a new compulsory register by the end of September 2018. The Act also requires letting agents to abide by a statutory Code of Practice and to be listed on a public register, whilst key individuals will also be required to meet a new minimum level of training.

New guidance on the introduction of a compulsory register of letting agents has been published by the Scottish Government which provides advice on who is and isn't required to register. That guidance can be accessed at the link


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say

(Include if you would like a response to your feedback)