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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Benefits

Retirement and pension benefits

More information on retirement and pension related benefits from the UK government.

The UK government has a wealth of information that will help you plan for retirement and understand more about pensions and pension credit.

Pension Credit

There are two different types of Pension Credit. Guarantee Credit is for those who have reached the minimum qualifying age. Savings Credit is for those aged 65 or over.

Occupational or company pensions

There are many different types of company pensions (also known as occupational pensions) that are available.

State Pensions

The State Pension is a regular payment people can claim when they get to State Pension age. Most people build up some State Pension, but the amount they get varies. It's worth understanding how you build up State Pension and how much income it will give you in later life.


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